Frequently Asked Questions
Understand that the approach to hair care and preparation before a salon appointment can vary from stylist to stylist is essential. In my case, I generally don't recommend clients washing their hair beforehand. The reason behind this pertains to safety. When you're getting color or bleach treatments, your hair and skin's natural oils play a crucial role in protecting you from the potentially harsh chemicals involved.
However, if you've been camping for a week and bathing in a lake, please feel free to shower and wash your hair before your appointment. We will find a way to make it work.
What kind of shampoo should I be using?
The hair and skincare industry is a powerhouse worth over $100 billion, with massive investments in research and development to ensure that the products you put on your hair and skin are both safe and effective. As professionals who have tested more products than we care to count, we only stand behind those that actually deliver results.
High-quality products—often marketed as clean and vegan—are enriched with powerhouse ingredients like keratin and bromelain, which are essential for maintaining strong, healthy hair. Unlike cheaper alternatives, these superior products avoid harsh preservatives that can quietly sabotage your strands.
That said, it’s important to be cautious about where you buy your haircare. Just because a product looks identical on Amazon or eBay doesn’t mean it is. Bottles sitting for months (or years) in an unregulated warehouse can lose potency, shift in pH, and even become damaging to your hair. Your stylist or salon can guarantee authenticity, freshness, and proper handling—online resellers can’t.
ConsumerAffairs.com even investigated this issue, purchasing well-known professional products from third-party sellers:
- A 10.58-ounce Redken Guts 10 volume spray foam for $30.99
- A 16.9-ounce Matrix Biolage normalizing shampoo for $26.99
- An 8.5-ounce Paul Mitchell light-hold finishing spray for $20.49
Shockingly, these products not only risked being diverted (and possibly counterfeit), but they also cost more than buying directly from a professional salon. As Paul Mitchell’s Bresnahan explained, “Our retail price for that finishing spray is $17.50. You just paid $2.99 more than retail for a product that may not even be the real thing.”
The takeaway? Trust your stylist. We don’t just recommend products because they’re on the shelf—we recommend them because they’re fresh, authentic, and tailored to your hair’s unique needs.
How much will it cost?
The prices listed on our website or any other platform are general averages, not guarantees. Every head of hair has its own personality, which means the final cost of your service may vary depending on your individual needs. In hair care, one size most definitely does not fit all.
At times, I may charge by the hour; in other cases, additional treatments such as a toner or strengthening service may be necessary. These require specialized products and techniques, which can cause pricing to shift not only from appointment to appointment but also from client to client.
Now, I unfortunately cannot anticipate how your hair’s delicate chemical structure can respond to the latest viral “do-it-yourself” tutorial you test on yourself after that last glass of wine at girls’ night. What I can promise is that I am committed to giving your hair the best possible care tailored to its current situation.
Please keep in mind that pricing can fluctuate, especially during summer and holiday seasons. Factors like sun, swimming, travel, and yes, even stress can influence your hair’s condition and the services it may require.
If you would prefer a detailed, itemized price list, I am more than happy to provide one. My goal is to ensure that you feel confident, informed, and fully cared for every step of the way.
